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Smart retail

Our apps for retail 

Choose the right app for your desired application!

Real time service on demand: service calls, warning messages, supplier bell

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Measure customer satisfaction

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The apps in detail

Your app for real time service on demand

Sensors

Problem detection through sensors

Recognize problems thanks to the CONNECT sensors and solve them, before your customers will notice them.

The use of sensors optimizes your processes in many different areas, for example:

Temperature sensors report when critical values are reached (e.g. through the unlocked door of a refrigerator).

Contact sensors inform you as soon as doors (e.g. from storage rooms) are open longer than you specified.

Infrared sensors recognize when the crate belt of your reverse vending machine needs to be emptied soon.

Service call

Service call CONNECT ID

Simply press the touch button of one of our patented CONNECT IDs and your employees will find out immediately where they are needed.

Customer IDs – Request for advice, unlock goods (e.g. liquors), product search, other services
Supplier IDs – as a bell at the delivery gate
Employee IDs – at the cash desk to call for change, to open another cash register or to ask for help with reversals

You determine the output device
You decide how your employees are informed; depending on which medium fits best into your processes. Whether via radio, smartphone, PC/tablet, (DECT-) telephone, loudspeaker or pager – almost anything is possible with CONNECT.

Customizable
Our portfolio already includes a large selection of CONNECT IDs for various applications. Is your dream scenario not included? Would you like an ID with your own text and in your design?
No problem! We would be happy to create customized IDs for you. You can assign up to 6 buttons yourself.

Your app for measuring customer satisfaction 

Give your customers a voice

Are they satisfied with the advice, selection and waiting time at the checkout? Where is need for improvement? With CONNECT you record the shopping experience in real time and directly on site.

Define escalation routines
Receive a notification when a self-defined number of poor evaluations is reached and have the opportunity to directly address reported issues, for example in the area of sanitary facilities or the quality of the fruit offer.

Customizable
Our portfolio already includes a large selection of CONNECT IDs for various applications. Is your dream scenario not included? Would you like an ID with your own text, logo and design?
No problem! We would be happy to create customized IDs for you. Alternatively, you can also use our ID stand for changing, own questions.

Quality of perishable goods

Comprehensive reporting

By collecting and evaluating the data, thanks to our reporting you get a comprehensive insight. With CONNECT you also have the possibility of comparing several locations directly with one another.

Identify weaknesses, test measures and turn feedback into measurable improvements in customer satisfaction!

More information about our Smart Retail applications?
Download flyer now!

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